Information Technology (IT)
The Information Technology Basic Skills program provides the foundational skills necessary to troubleshoot and support hardware and software issues in modern business environments. Students who complete the program can intern with a variety of IT-intensive sectors—such as financial institutions, hospitals, educational organizations, and local government agencies—that depend on IT for daily operations.
Program's Outline
Safety and Professionalism
The Visible Computer
CPU's
RAM
Firmware
Motherboards
Power Supplies
Mass Storage Technologies
Implementing Mass Storage
Essential Peripherals
Building a PC
Windows Under the Hood
Users, Groups, and Permissions
Maintaining and Optimizing Operating Systems
Working with the Command-Line Interface
Troubleshooting Operating Systems
Display Technologies
Essentials of Networking
Local Area Networking
Wireless Networking
The Internet
Virtualization
Portable Computing
Understanding Mobile Devices
Care and Feeding of Mobile Devices
Printers and Multifunction Devices
Securing Computers
Operational Procedures
Mapping to the CompTIA A+ Objectives
About the Online Content
Certifications You'll Earn
Career Outcomes
What Our Graduates Say
“I thought tech was only for people who went to college. RTI proved me completely wrong. The instructors are industry professionals who actually care about your success.”
Anthony Malcolm
IT Support Specialist at a Manhattan firm
Program Info
- Duration
- 4 months
- Language
- English
- Format
- In-Person · East Harlem
- Tuition
- FREE — Zero Tuition
- Eligibility
- 17+, no diploma required, no criminal background bar
- Prerequisites
- Basic Computer Skills recommended
Schedule
Contact admissions for current cohort start dates.